PRIVACY POLICY

Nursing Excellence Continuing Education Services

Last Updated: January 21, 2026

INTRODUCTION

Nursing Excellence Continuing Education Services ("Nursing Excellence," "we," "us," or "our") is committed to protecting your privacy in accordance with applicable federal and Illinois state laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nursingexcellencecontinuingeducation.com or use our booking system and services.

This Privacy Policy is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA) where applicable, the Illinois Personal Information Protection Act (815 ILCS 530/), the Illinois Biometric Information Privacy Act (740 ILCS 14/), Illinois data breach notification requirements, and other applicable federal and state privacy and data protection laws.

Please read this Privacy Policy carefully. By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

INFORMATION WE COLLECT

We collect information that you provide directly to us, including:

Personal Identification Information:
We collect your name, email address, phone number, mailing address, and other contact information when you register for our services, enroll in courses, book appointments, or communicate with us.

Professional Information:
Depending on the services you request, we may collect employment history, professional credentials, educational background, licensing information, and references relevant to continuing education or certification requirements.

Course and Service Information:
We collect information about your course selections, scheduling details, certification needs, and any specific requests or requirements you provide when registering for continuing education services.

Payment Information:
When you make payments, we collect billing information such as credit card details or banking information. Payment processing is handled securely through third party payment processors.

Communications:
We collect information from your communications with us, including emails, phone calls, and messages through our website or booking system.

Technical Information:
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and browsing activity on our site.

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Biometric Information:
In compliance with the Illinois Biometric Information Privacy Act (740 ILCS 14/), we do not collect, capture, purchase, receive through trade, or otherwise obtain any biometric identifiers or biometric information, including fingerprints, retina or iris scans, voiceprints, scans of hand or face geometry, or any other identifying biological characteristics.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

Service Delivery:
To provide, maintain, and improve our continuing education programs, certification courses, educational services, and related offerings.

Course Management:
To register you for courses, confirm enrollments, provide course materials, issue certifications, and communicate updates regarding your training.

Communication:
To respond to your inquiries, provide customer support, send service related information, and communicate about our services that may interest you.

Business Operations:
To process payments, maintain records, analyze service usage, improve our offerings, and conduct business planning and reporting.

Compliance:
To comply with applicable federal and Illinois state laws and regulations, including HIPAA where applicable, respond to legal requests and court orders, and protect our rights and the rights of our clients.

Marketing:
With your consent, to send you promotional materials, newsletters, and information about new courses or services. You may opt out of marketing communications at any time.

Quality Improvement:
To analyze trends, monitor service effectiveness, and enhance the quality of our educational services.

HIPAA Compliance:
For services involving protected health information (PHI), we use and disclose such information only as permitted by the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. We maintain appropriate administrative, physical, and technical safeguards to protect the privacy and security of PHI.

HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

Service Providers:
We share information with trusted third party service providers who assist us in operating our business, such as payment processors, learning management systems, credential verification services, and technology service providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Partners:
When providing services that involve partnerships, we may share relevant information with our business partners to fulfill service delivery.

Professional Requirements:
For continuing education certification or credential verification purposes, we may share information with licensing boards, accreditation organizations, or employers when required to verify course completion.

Legal Obligations:
We may disclose information when required by law, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

With Your Consent:
We may share information for any other purpose with your explicit consent.

INFORMATION WE DO NOT SHARE

No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, regular security assessments, and employee training on data protection.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Illinois Data Breach Notification:
In accordance with the Illinois Personal Information Protection Act (815 ILCS 530/10), in the event of a data security breach involving your personal information, we will notify you in the most expedient time possible and without unreasonable delay.

HIPAA Security:
For protected health information, we maintain security measures that comply with the HIPAA Security Rule, including administrative, physical, and technical safeguards.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by federal or Illinois state law.

When information is no longer needed, we securely dispose of it in accordance with our data retention policies and applicable legal requirements.

YOUR PRIVACY RIGHTS

You have the following rights regarding your personal information:

Access
You may request access to the personal information we hold about you.

Correction
You may request that we correct inaccurate or incomplete information.

Deletion
You may request deletion of your personal information, subject to certain legal exceptions.

Opt Out
You may opt out of receiving marketing communications from us.

Withdraw Consent
Where we process your information based on consent, you may withdraw that consent at any time.

Data Portability
You may request a copy of your information in a structured commonly used format.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

THIRD PARTY WEBSITES

Our website may contain links to third party websites and services. We are not responsible for the privacy practices or content of these third party sites.

DO NOT TRACK SIGNALS

Our website does not currently respond to Do Not Track signals.

CALIFORNIA RESIDENTS

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA).

ILLINOIS RESIDENTS

Illinois residents have specific rights under Illinois law including the Illinois Personal Information Protection Act (815 ILCS 530/) and the Illinois Biometric Information Privacy Act (740 ILCS 14/).

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised "Last Updated" date.

LEGAL FRAMEWORK AND GOVERNING LAW

This Privacy Policy is governed by applicable federal laws and the laws of the State of Illinois including HIPAA and other relevant privacy laws.

INTERNATIONAL USERS

If you access our services from outside the United States, your information may be transferred to and processed in the United States.

CONTACT INFORMATION

If you have questions regarding this Privacy Policy please contact us:

Nursing Excellence Continuing Education Services
18W140 Butterfield Road
15th Floor
Oakbrook Terrace, Illinois 60181

Email: info@nursingexcellence-ce.com
Phone: 630-613-7454
Website: www.nursingexcellence-ce.com

CONSENT

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Nursing Excellence Continuing Education Services
Committed to Protecting Your Privacy.